For example, you can use the Datadog Step inside a Slack Workflow to build a weekly report on how your services performed over the last week, and then schedule it to trigger every Monday morning. The Datadog Step can also be used to facilitate routine information sharing that is unrelated to a particular incident. When an incident occurs, you can use a shortcut to trigger this workflow to send the pre-selected graph, which will expedite your team’s response. You can prepare for an incident by creating a new Slack Workflow and then adding the Datadog Step for sharing specific dashboard widgets. Slack’s Workflow Builder is a visual, no-code tool that allows any Slack user to build custom workflows that automate routine processes. Configure Datadog Steps to further automate key workflows Update incident details directly from Slack. With the new Datadog Slack App, users can declare an incident by running the /datadog incident command, which opens an incident creation modal directly inside Slack. And if the service does not resolve on its own, it may be necessary to create an incident. For example, on-call engineers need to be immediately notified when service degradation occurs, especially if customers are impacted. Create Datadog incidents inside Slackĭatadog notifications that are automatically sent to Slack channels make it easy for teams to keep track of system-wide activity that occurs throughout the day. This enhanced integration comes equipped with built-in Slack commands that extend Datadog’s robust incident management capabilities to the Slack platform, as well as a new “step” for the Slack Workflow Builder that enables teams to automate routine data sharing processes. That’s why we’re excited to announce the Datadog Slack App, which simplifies crucial communication tasks by deepening the integration between Datadog and Slack. Sharing information about the health and performance of an application is a critical part of any team’s daily workflow.
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